30+ Years
Experience
And You Really Need To Repair
Those Broken Relationships?
Are Emotion-Driven
Conflicts Overwhelming
Your Workplace . . .
If so, I’ll help you pick up the pieces.
Schedule Your Free,
Confidential Strategy Session
L. Therese White
Employment Mediator
Workplace Conflict Coach
1,100+ Successful Mediations
L. Therese White
"A calm and thoughtful conversation is the shortest distance between conflict and resolution. And my role is doing the difficult work that helps make them happen . . ."
The Result . . .
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Trust and (re)connection
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Improved communication and productivity
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A signed written agreement documenting commitment and accountability
Unresolved Workplace
Conflict Outcomes
Damage To Your Organization
Damage To You
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Decreased Productivity: Employee focus shifts from work tasks to gossip, taking sides, sabotage, and retaliation.
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Erosion of Culture: Disrespectful or hostile behavior is likely to spread and destroy morale.
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Talent Attrition: Key employees leave, resulting in a significant loss of institutional knowledge and skills.
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Brand Erosion: Outside reputation as a toxic or poorly managed workplace spreads.
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Increased Legal Risk: Escalation to formal complaints, lawsuits, or regulatory investigations.
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Financial Losses: The combined costs of turnover, potential legal fees, and recruitment expenses hurt the bottom line.
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Loss of Client/Customer Trust: Conflict affecting the client-facing team can lead to lost business and damaged external relationships.
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Diversion of Management Focus: Senior leaders must spend a disproportionate amount of time on conflict issues, thus distracted from critical strategic goals.
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Diversion of Job Focus: Your attention is pulled from your highest priority and strategic responsibilities.
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Burnout and Mental Exhaustion: Managing high-stakes conflict can lead to stress, anxiety, and fatigue.
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Professional Credibility Threatened: Your effectiveness is questioned by everyone.
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Facing Blame and Scapegoating: You may be directly blamed for failing to achieve resolution, even if the parties were uncooperative.
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Caught in the Middle: You are in the hellish position of balancing the parties' needs, senior leadership demands, and the company’s legal obligations.
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Future Advancement Threatened: Failure to resolve a major conflict can follow you, making you less attractive both inside and outside the organization.
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Lack of a Support System: You may be left to act alone, without others to share the burden and responsibility for failure.
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Impaired Judgment: The emotional and mental toll of a difficult conflict can impair your judgment, making it harder to make good decisions.
Why Therese?
A Long and Proven
Track Record
With 30+ years of experience, I've become expert at uncovering and helping unpack the hidden emotional issues that force irrational, difficult, and sometimes explosive behavior.
This allows everyone to focus on mutually beneficial resolution with a minimum of trauma and regret. Less Insightful mediators tend to overlook emotional concerns, or they are at a loss when forced to deal with them.
I'm Not An Attorney.
(And That's A Good Thing)
I don't give legal advice: What I bring to the table instead is the requisite sensitivity and know-how to overcome obstructive motives and behaviors brought on by emotional, not legal, disconnects at all levels within an organization.
Often, I'm called upon to do far more than
"stop the fighting" or "settle the case".
Here, the goal is to create/restore good working relationships, maybe even establish genuine friendships. And no amount of legal bantering and posturing can ever accomplish that.
Many mediators only have mediation in their toolbelt. So, don't be surprised if I recommend a multi-dimensional approach to the conflict you're managing.
You see, many two-party disputes are representative of much larger, systemic problems. Therefore, my recommendațions might entail a customize combination of mediation, fact-finding interviews, 1-on-1 coaching and/or team workshops . . . instead of a one-size-fits-all mediation.
Much More Than A
"One-Trick Pony"
3 Very Good Reasons I Belong On Your
"Go-To" Employment Mediator Shortlist
Mediation Panel Memberships
My Simple 4-Step Process
#1
Strategy Call
A no cost, no obligation
conversation. Together, we will look at your current situation, identify the opportunities and obstacles,
and decide if and how we should move forward.
#2
Design A Plan
Depending upon the scope of the engagement, together we will build
a clear plan that includes your specific goals, the assignment of duties, timeframes, and costs.
#3
Execute The Plan
I'll keep you informed every step of the way, while honoring the confidentiality of the parties in conflict. I will make sure everyone
involved has complete trust in the process and in me.
#4
Enjoy Peace
I cannot guarantee 100% success. However, I can guarantee that every mediated resolution is documented in a signed agreement, ensuring
buy-in and accountability.
There's Only One Best Door
To Fix Your Predictament
Let Me Help You Open It . . .
Pick My Brain For Free
Schedule Your Confidential Strategy Session
We’ll discuss your situation and brainstorm a
resolution plan . . . that may or may not include me.
And that’s perfectly fine with me. I'll be happy to refer you to someone who’s a better fit.
Call: 323-291-4813
Please Leave A Message Saying, "Let's Talk."
Or
Email: Therese@ThereseWhite.com
Put "Strategy Session" In The Subject Line
